Contact Us Page
Office Address :

50/1, Purana Paltan Line
(2nd Floor), Paltan, 

(Everyday 10am-10pm)
Contact Us

Call us 9am-11pm (Everyday)
(Free Call from IP Phone or IP App like- 
BTCL Alaap appBrilliant Connect)


Will I receive the same product that I see in the picture?

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Where can I view my sales receipt?

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How can I return an item?

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Will you restock items indicated as “out of stock?”

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Where can I ship my order?

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    The estimated time of delivery for Order inside Dhaka city up to 3 Working days & for outside Dhaka up to 5 working days.


    • Any order placed after 11 am will be considered as order of next business day, not on the same day.
    • Business Day: Saturday to Thursday except for public holidays.
    • Delivery might be delayed due to the unavailability of the product or delay from the 3rd Party Delivery Service.

    You will get the home delivery facility in the city areas. If it is an urban area then you need to collect the product from the pickup point. If courier service has coverage in your area they might try to deliver it to your nearest location.

    You can change the shipping address if the order is not out for delivery yet. If the order is already out for delivery and you want to change the shipping address, then it will be returned to us and then we can change the shipping address.

    You cannot pay through bKash/Nagad while receiving the delivery. If you want to make the payment through bKash then you have to make the payment first while placing the order, then we can process the delivery.


    You have to make the payment first. Then delivery rider will allow you to unbox the product. You can check the product in front of the delivery rider.

    Regular delivery: 

    • Inside Dhaka Metro   : ৳ 80
    • Outside Dhaka Metro : ৳ 150

      Note : The delivery charge might vary due to product size and delivery location.

    SodaiBD doesn’t deliver items internationally. You are more than welcome to make your purchases on our site from anywhere in the world, but you’ll have to ensure the Delivery Address is within Bangladesh.

    We are providing delivery outside Dhaka through courier service. Currently, we are using RedX courier. They are providing home delivery within their coverage area. They provide pickup point delivery where their coverage is not available.